Candid Comms podcast with Rachel Miller
How to communicate hybrid working S1 E13

How to communicate hybrid working S1 E13

April 18, 2021

Are you responsible for communicating post-pandemic working patterns inside your organisation?

Do you need to make any changes to your internal communication channels due to home workers?

Are your stakeholders asking you for Comms advice and guidance relating to hybrid working?

If so, I’ve got you covered.

This 13th episode of the Candid Comms podcast is packed with practical ideas and inspirational advice, to help internal communicators thrive in their role.

It covers:

  • What hybrid working is
  • What different working patterns mean for internal communication
  • My CLEAR model: Clarifying, Listening, Evaluating, Articulating and Reviewing 
  • What other companies are doing
  • How to communicate hybrid working.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Rachel's new Online Masterclass: The internal communicator's guide to hybrid working.

Show notes for episode 13.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel.

How to start out in internal communication S1 E12

How to start out in internal communication S1 E12

April 11, 2021

Are you starting out in the world of internal communication?

In this 12th episode of the Candid Comms podcast, I've shared what you need to know when you're entering the profession.

If you're mentoring or managing new internal communicators, it will help you too. 

This episode is packed with practical ideas and inspirational advice, to help internal communicators thrive in their role.

It covers:

  • The Institute of Internal Communication's #IChoseIC campaign
  • Mentoring programmes
  • Professional memberships
  • Where to find IC pros online and join conversations
  • The skills and behaviours you need to work in internal communication
  • How to learn about internal communication from other Comms pros.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Show notes for episode 12.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel.

How to prove the value of internal communication S1 E11

How to prove the value of internal communication S1 E11

April 4, 2021

Have you been asked to prove the value of internal communication? Do you know how to do that?

In this 11th episode of the Candid Comms podcast, I've analysed how to prove the value of internal communication.

I examine a quote I heard recently: "Leaders know the importance, but not the value of internal comms" and break it down.

I've also shared my experiences of organisations without a dedicated Comms team in place.

This episode is packed with practical ideas and inspirational advice, to help internal communicators thrive in their role.

It covers:

  • What does it mean to prove the value of IC?
  • What's the difference between internal communication and internal communications?
  • The importance of measuring and defining value
  • Advice for internal communicators.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Show notes for episode 11.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel.

Being Candid with Amrit Nijjar S1 E10

Being Candid with Amrit Nijjar S1 E10

March 28, 2021

Amrit Nijjar is Inclusion & Belonging Manager at Tarmac. 

In this tenth episode of the Candid Comms podcast, she talks candidly with Rachel Miller. 

This conversation is packed with practical ideas and inspirational advice, to help internal communicators thrive in their role.

It covers:

  • What is belonging and inclusion?
  • Why Amrit moved into this work from IC
  • The importance of communities inside organisations
  • The role of leaders when thinking about belonging and inclusion
  • How internal communication can help diversity and inclusion ambitions
  • Amrit's advice for internal communicators.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Amrit's LinkedIn profile.

Show notes for episode ten.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel.

How to communicate change S1 E9

How to communicate change S1 E9

March 21, 2021

Communicating change is something most internal communicators will encounter in their career. 

Do you know where to start? 

In this week's episode I've revealed what you need to know, do and think about if you're responsible for communicating change.

Expect practical ideas and inspirational advice to help internal communicators thrive in their role.

Whether you're thinking about communicating change for the first time, or have been doing so for years, there's something for everyone in this episode.

It covers:

  • What is change?
  • Change is...
  • Perceptions of change
  • Types of change
  • How to use data you've gathered
  • How leaders communicate change
  • A technique I use to organise change
  • Change Comms models.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Show notes for episode nine.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel.

How to plan your IC channels S1 E8

How to plan your IC channels S1 E8

March 14, 2021

What do you need to know about channels when starting out in the world of internal communication?

In this episode I've revealed what you need to know, do and think about if you've just begun your IC career, or want to advise new Comms pros.  

I've focused on channels and will be publishing future episodes on starting out in IC, to build on this episode. 

Expect practical ideas and inspirational advice to help internal communicators thrive in their role.

This week's episode covers:

  • How to plan your channels

  • How to complete a channels matrix

  • Looking at 'noise' inside organisations

  • How to make decisions about your channels

  • The rise of Comms Bling

  • Why you need a glossary

  • A brilliant resource to help you.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Show notes for episode eight.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel.

How to help line managers communicate S1 E7

How to help line managers communicate S1 E7

March 7, 2021

How would you rate your line managers' communication in your organisation?

In this episode I've revealed what you need to know, do and think about if you want to improve the way line managers communicate.

Expect practical ideas and inspirational advice to help internal communicators thrive in their role.

This week's episode covers:

  • Perception of line managers

  • When does good IC happen?

  • How to improve the way line managers communicate 

  • A Comms model to help you

  • How to help leaders communicate

  • What leaders need to know to communicate well

  • Moving from cascade to conversation

  • Training line managers

  • The power of peers.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Show notes for episode seven.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel.

How to measure internal communication S1 E6

How to measure internal communication S1 E6

February 28, 2021

Do you know how to measure internal communication? 

In this episode I've revealed what you need to know, do and think about if you want to measure your internal comms. 

Expect practical ideas and inspirational advice to help internal communicators thrive in their role.

This week's episode covers:

  • The mindset of measurement
  • Looking at the language of measurement
  • Examples of measurement in action
  • My golden rule of measurement
  • Four ways to measure your internal communication
  • Why you need to set your intentions
  • Resources and further reading.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Show notes for episode six.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel.

About
Rachel Miller is an international communication consultant, trainer and mentor who helps Comms professionals thrive via her business, All Things IC. She lives in London, UK.

Being Candid with Matt Batten S1 E5

Being Candid with Matt Batten S1 E5

February 21, 2021

Matt Batten is Director of Communications and Engagement at Diocese of Llandaff, which is part of the Church in Wales. 

In this fifth episode of the Candid Comms podcast, he talks candidly with Rachel Miller. 

This conversation is packed with practical ideas and inspirational advice, to help internal communicators thrive in their role.

The episode includes: 

  • How to create a digital strategy
  • The impact COVID-19 had on Matt's Comms plans
  • Working successfully with leaders - including a Bishop
  • How to build community 
  • What being candid means to Matt
  • His advice for other in-house internal communicators
  • Plus Matt's top tips on measurement.

Do let me know what you think of this episode and don't forget to rate, review and subscribe.

Useful links:

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Show notes: allthingsic.com/podcast.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

You can find Matt @CommsGuyMatt on Twitter.

Thank you for stopping by,

Rachel.


About

Rachel Miller is an international communication consultant, trainer and mentor who helps Comms professionals thrive via her business, All Things IC. She lives in London, UK.

How to work well with HR S1 E4

How to work well with HR S1 E4

February 15, 2021

Welcome to the fourth episode of the Candid Comms podcast with Rachel Miller. 

I've revealed what you need to know, do and think about if you want to work successfully with your HR/People colleagues.

Expect practical ideas and inspirational advice to help internal communicators thrive in their role.

This week's episode covers: 

  • Purpose of internal communication
  • How to increase clarity between Comms and HR
  • An exercise to help you make decisions
  • Who owns what?
  • The importance of definitions, including employee engagement
  • Comparing notes between HR and Comms
  • What you need to do to work successfully with your HR colleagues 
  • Thinking about the teams as individuals
  • How to share knowledge informally.

Do let me know what you think of this episode and don't forget to rate, review and subscribe.

Useful links:

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Show notes: allthingsic.com/podcast.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel.


About

Rachel Miller is an international communication consultant, trainer and mentor who helps Comms professionals thrive via her business, All Things IC. She lives in London, UK.

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