Episodes
All Episodes

May 9, 2021
May 9, 2021
47 min
This is the final episode of season one and it goes behind the scenes of the Candid Comms podcast.
I'm joined by my Producer, Debbie West of Seren Creative.
This episode covers:
A look back at season one
How the podcast is produced
Why I relaunched my podcast after a six year break
The highs and lows of recording in lockdown
How the podcast got its name
Kit recommendations
What to expect in season two.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Thank you to my guests and listeners for being part of season one. We'll be taking a short break and will be back soon with season two.
Useful links:
Rachel's new Online Masterclass:The internal communicator's guide to hybrid working.
Show notes for episode 16.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1500 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.
Thank you for stopping by,
Rachel.

Jun 6, 2021
Jun 6, 2021
27 min
Welcome to the first episode of season two.
This week's episode focuses on working strategically in internal communication.
This episode covers:
Jargon busting - what does it mean to be strategic?
How can internal communicators work strategically?
What does good look like?
How to know if you're working in a strategic way
Skills map from the Institute of Internal Communication
Thoughts on being a trusted adviser
Job titles.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Rachel's new Online Masterclass:The internal communicator's guide to hybrid working.
Show notes for episode one.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1500 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.
Thank you for stopping by,
Rachel.

Jun 13, 2021
Jun 13, 2021
29 min
Are you looking for a job as an internal communicator?
Perhaps you're looking to move into the profession, or would like to find a new role.
This episode will help you think it through.
It covers:
How to apply for internal communication roles
How to prepare for an interview
Ways to learn about organisations
The best ways to sell yourself
Questions to consider asking in interviews.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Rachel's new Online Masterclass:The internal communicator's guide to hybrid working.
Show notes for episode two.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1500 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.
Thank you for stopping by,
Rachel.

Jun 20, 2021
Jun 20, 2021
27 min
A sense of belonging is something we all crave, whether in our personal lives or at work.
Connecting with people that share our values and passions makes us feel part of something bigger than ourselves.
In today's episode of the Candid Comms podcast, I've examined this topic and focused on what we need to know, do and think about.
This episode covers:
What is a sense of belonging?
Why does this matter for organisations?
An exercise to help you determine and refine your definition
The impact of culture on belonging
The role compassion, connection and confidence play.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Rachel's new Online Masterclass:The internal communicator's guide to hybrid working.
Show notes for episode three.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1500 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel.

Jun 27, 2021
Jun 27, 2021
57 min
This week's episode features Keith Riley, Communications Executive at law firm DWF, and I talking about all things diversity and inclusion related.
As we recorded this episode we both built the new Everyone Is Awesome LEGO kit, which celebrates positivity and kindness in families, communities and the world.
This episode covers:
Working with LGBTQ+ employees to amplify their views and voices
What internal communicators need to be mindful of when thinking about diversity and inclusion
Our love of LEGO
Why do pronouns matter?
Why Keith wore make-up at work recently
Why belonging and inclusion go together
and much more.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's Water Cooler newsletter.
Rachel's Online Masterclasses:The internal communicator's guide to hybrid working.
Show notes for episode four.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1500 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel.

Jul 4, 2021
Jul 4, 2021
23 min
This week's episode features Laura Colantuono, Internal Communications & Employer Branding Manager, International, at The Kraft Heinz Company.
We discuss:
Laura's career path, including working in luxury
What it's like to work internationally
The importance of translation and local considerations
What effective communication looks like in a FMCG (Fast Moving Consumer Goods) environment
Environmental and Social Governance (ESG) considerations
What it's like to join a company during a pandemic
Reaching frontline workers
and much more.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's Water Cooler newsletter.
Rachel's Online Masterclasses:The internal communicator's guide to hybrid working.
Show notes for episode five.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1500 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel.

Jul 11, 2021
Jul 11, 2021
20 min
Do you have Comms Champions inside your organisation?
In this episode I focus on:
Why Comms Champions can be useful
How to define the purpose of your champions
How to turn information into action
How to recruit Comms Champions
Who should be a champion?
The different types of champions you could have
and much more.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's Water Cooler newsletter.
Rachel's Online Masterclasses:The internal communicator's guide to hybrid working.
Show notes for episode six.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1500 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel.

Jul 18, 2021
Jul 18, 2021
23 min
Do you repurpose your internal communication?
How do you make your IC channels work collectively well together?
These are some of the topics I've examined in this week's episode of the Candid Comms podcast.
This episode includes:
What does repurposing mean?
What type of content can be repurposed?
What mindset is useful when creating content?
What are the benefits of repurposing
Mistakes and pitfalls to avoid
and much more.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's Water Cooler newsletter.
Rachel's Online Masterclasses:The internal communicator's guide to hybrid working.
Show notes for episode seven.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1500 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel.

Jul 25, 2021
Jul 25, 2021
35 min
What are your relationships like with your leaders and stakeholders in your organisation?
Do you feel able to say no to them?
This week's episode of the Candid Comms podcast includes:
Why you need to say no
How to talk confidently and explain your decision making
How to gather your evidence
The hardest words to say in internal communication
and much more.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's Water Cooler newsletter.
Rachel's Online Masterclasses:The internal communicator's guide to hybrid working.
Show notes for episode eight.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1500 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel.

Aug 1, 2021
Aug 1, 2021
25 min
Do you know how to create an effective IC team?
This week's episode of the Candid Comms podcast includes:
The questions IC pros ask each other
The purpose of internal communication
How to structure an internal communication team
Questions we need to ask ourselves when creating an IC team
How to test the maturity of your organisation's internal communication.
and much more.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's Water Cooler newsletter.
Rachel's Online Masterclasses: How to be a strategic internal communicator.
Show notes for episode nine.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1500 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel.

Aug 8, 2021
Aug 8, 2021
33 min
What are the benefits of having a mentor?
When is the right time to volunteer to be a mentor yourself?
Today's episode of the Candid Comms podcast is the season two finale and features Melisa Kakas, Internal Communications Manager at British Business Bank.
I have the pleasure of mentoring Melisa through the Institute of Internal Communication's (IoIC) mentoring scheme.
During our conversation we discuss:
What are the benefits of being mentored?
When is the right time to put yourself forward to mentor others?
How to create a successful mentoring relationship
The importance of trust
Why accountability is important
The role confidence plays in a mentoring partnership
and much more.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's Water Cooler newsletter.
Rachel's Online Masterclasses: How to be a strategic internal communicator.
Show notes for episode 10.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1500 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel.

Nov 28, 2021
Nov 28, 2021
25 min
How can you set standards for your internal communication?
How do you know what good looks like for your organisation?
What should you be focusing on?
Welcome to season three of the Candid Comms podcast with Rachel Miller. We're going to be tackling all these questions and more through this episode.
You'll leave with one thing to know, one thing to do, and one thing to think about.
During this episode I cover:
What it means to have brilliant basics in place
Why you need to map your channels
A free brilliant basics checklist for you to download
A simple framework to help you get organised
Why measurement matters.
and much more.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's Water Cooler newsletter.
Show notes for this episode.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel.

Dec 4, 2021
Dec 4, 2021
25 min
How do you measure your internal communication?
Do you create a regular measurement report? If so, what's in it?
If you've never created a measurement report, what would you put in one?
This is the topic up for discussion in this Candid Comms podcast episode.
This episode covers:
Why measure your IC
What and how should you measure
What format should a measurement report be in
What does good look like
What actions can you take today to measure your internal communication?
and much more.
You'll leave with one thing to know, one thing to do, and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
Show notes for this episode.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Dec 11, 2021
Dec 11, 2021
22 min
What do new companies need to know about internal communication?
When is the right time to make your first Comms hire?
This episode of the Candid Comms podcast is for you if you're interested in joining a start-up, are thinking about hiring your first Comms pro or want to know more about the world of internal communication.
You'll leave with one thing to know, one thing to do, and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
Show notes for this episode.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Dec 18, 2021
Dec 18, 2021
21 min
How is your 2022 planning going?
Need some help?
If so, this episode of the Candid Comms podcast is for you.
I cover:
Why you need to review 2021
How to get organised for the year ahead
The importance of analysing your work.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
Show notes for this episode.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.