Episodes

All Episodes

Dec 30, 2021

28 min

What is your internal communication (IC) channel strategy like?
If you need to review yours, or want to create one for the first time, this episode will help you.
I cover:
What a channel strategy is
The role of internal communication channels
The three things you need to know
How to make informed decisions
What you need to be mindful of when planning your content
How to review your internal communication channels
Why you need to focus on accessibility.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
Show notes for this episode.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Jan 8, 2022

30 min

How often do you talk about culture in your organisation?
It's a phrase you'll probably hear a lot in your Comms career.
You've probably spoken about culture with your leaders, colleagues and team. 
I cover:
What organisational culture means
Definitions I use
How to define culture
What you need to know about culture
How to use models
Practical things to try out. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
Show notes for this episode.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Jan 15, 2022

30 min

Are you recruiting an internal communication professional?
Do you know how to describe the type of person you’re looking for?
Is this the first time you’ve tried to hire an IC pro?
Have you researched the job title accurately?
This week’s episode of the Candid Comms podcast is for you if you’re searching for a job, adding to your team or recruiting a Comms pro.
I cover:
How to recruit an internal communicator
What skills to look for
How to describe IC roles
What I use to help Comms teams recruit
Resources you can use
My own experience of recruitment.
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
Show notes for this episode.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Jan 22, 2022

24 min

Why is accessibility important for internal communicators?
What does it mean to have accessible internal communication channels?
What do we need to be mindful of? 
In this episode of the Candid Comms podcast I cover:
What advice exists to help internal communicators learn about accessibility?
What do internal communicators need to think about when planning channels?
How to take practical action
The importance of knowing the accessibility needs of your employees.
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
Show notes for this episode.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producer, Debbie West of Seren Creative.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Jan 29, 2022

26 min

What is The Great Resignation?
What do internal communicators need to know about what's happening?
How can we acknowledge and address The Great Resignation inside organisations?
In this episode of the Candid Comms podcast I cover:
What The Great Resignation is
Why purpose matters
How can you retain employees?
Renegotiated terms and conditions
Microsoft's recent work trends study
An employee engagement model 
Why sentiment matters
Knowledge management. 
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Candid Comms is celebrating its first birthday this week. Thank you to everyone for tuning in over the past year. 
To mark the occasion, a brand new range of Candid Comms podcast notebooks are available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.
They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
Show notes for this episode.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producers Seren Creative.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Feb 5, 2022

46 min

What do internal communicators need to think about when communicating in a manufacturing environment?
Alexandra Bîrlădianu is Head of Corporate Communication at Guardian Industries. 
She joins me from Luxembourg to talk about the challenges and opportunities of working in a glass and automotive focused organisation. 
This is the final episode of season three and covers: 
Communicating change in a manufacturing environment.
Why the role of the supervisor is so critical.
How to reach shop floor/frontline workers
Why you need to translate into local languages
Why measurement matters
Creating a successful IC strategy 
What being candid means to her.
Thank you for joining me Alexandra, I enjoyed our conversation immensely. 
You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Candid Comms is celebrating its first birthday. Thank you to everyone for tuning in over the past year. 
To mark the occasion, a brand new range of Candid Comms podcast notebooks are available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.
They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you to my Producers Seren Creative.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.
 
 

Sep 20, 2022

28 min

What is internal communication?
If you are brand new to the world of corporate communication, have years of PR experience but are curious about internal communication, or are working in the field and want to know more, this episode will help you.
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 
This is the first episode of season four and covers: 
What internal communication is
How it works
Who is responsible
How to learn about internal communication
and much more.
You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.
They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive our monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.
 

Sep 23, 2022

25 min

What does it mean to communicate in professional services?
From an internal communication perspective, what do you need to be mindful of?
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 
You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.
They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.
 
 

Sep 30, 2022

32 min

What does it mean to be an ethical internal communicator?
What resources exist to support Internal Comms professionals in making ethical decisions?
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 
You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.
They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Oct 7, 2022

25 min

What is the best way to help leaders communicate?
What do internal communicators need to be mindful of?
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 
You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.
They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Oct 13, 2022

20 min

What does it mean to create an effective intranet?
What should it look like?
What's the process of designing and delivering an intranet?
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 
You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.
They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1600 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Oct 20, 2022

22 min

Are you responsible for creating All Employee Meetings?
Whether you know them as All Staff events, Town Halls, All Hands, or something else, this episode will help you think yours through.
You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.
They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1700 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.
 

Oct 27, 2022

28 min

Do you invite comms consultancies to support your in-house internal communication?
What's the best way to work with an agency or consultancy?
Do you know how to choose the right one for you?
What do you need to think through before getting in touch?
Today's episode of the Candid Comms podcast features Rachel in conversation with fellow All Things IC Comms Consultant Caroline Cubbon-King. 
You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.
They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1700 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.
 

Nov 3, 2022

22 min

Why does measurement matter for internal communicators?
How can you measure internal communication?
What does good look like for IC professionals?
Why do IC pros think measurement is difficult?
What do our professional bodies say?
I've put measurement under the microscope in this week's episode of the Candid Comms podcast.
I've tackled all these topics and more in the latest episode of the Candid Comms podcast. 
You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 
A brand new All Things IC Online Masterclass has just been launched. How to measure internal communication will teach you how to make measurement decisions for your organisation. 
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.
They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
The All Things IC website, featuring 1700 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.
 

Nov 8, 2022

26 min

Today's podcast episode comes with a trigger warning as I've addressed the sensitive topic of communicating an employee's death. 
Towards the end of the episode I discuss suicide and will be pointing you towards resources and guidance.
Come back to this episode if you're not feeling in a safe enough space to listen to it today.
But please know it's here should you find yourself in the situation where you need to communicate the death of an employee.  
You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 
As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.
They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1700 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.
 

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