Episodes
All Episodes

Nov 16, 2022
Nov 16, 2022
23 min
Rising food, fuel and utility bills mean the cost of living is impacting everyone.
What is your organisation doing to support your colleagues?
In this season four finale episode, I've looked at the cost of living and what organisations are doing.
You can find full show notes and transcription for this episode via www.allthingsic.com/podcast.
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.
As ever, you'll leave with one thing to know, one thing to do and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place. They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1700 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Sep 30, 2023
Sep 30, 2023
25 min
Candid Comms is back!
Welcome to season five.
This episode examines:
Why there's been a gap since the last episode
An insight into my internal communication book
How to plan and review internal communication.
You can find show notes via www.allthingsic.com/podcast.
Online Masterclass: How to review and plan your internal communication is available now.
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.
As ever, you'll leave with one thing to know, one thing to do and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Order Rachel's book
Internal Communication Strategy: design, develop and transform your organizational communication is available to order today.
You can order the book via your favourite bookstore or find it online including Amazon, Waterstones, Barnes & Noble and Foyles.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place. They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Oct 7, 2023
Oct 7, 2023
27 min
Asif Choudry, Sales & Marketing Director at resource, joins me for this episode of Candid Comms.
In our candid conversation we discuss:
The CommsHERO community
How social media can build your personal brand
How to show up authentically online
Why community matters
and much more. Find Asif via LinkedIn and check out the CommsHERO community online.
You can find show notes via www.allthingsic.com/podcast.
Online Masterclass: How to review and plan your internal communication is available now.
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.
As ever, you'll leave with one thing to know, one thing to do and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Order Rachel's book
Internal Communication Strategy: design, develop and transform your organizational communication is available to order today.
You can order the book via your favourite bookstore or find it online including Amazon, Waterstones, Barnes & Noble and Foyles.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place. They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Oct 13, 2023
Oct 13, 2023
28 min
World Menopause Day is marked on 18 October.
To coincide with this year's annual awareness day, I'm publishing this Candid Comms episode featuring Sue Palfrey, Head of Internal Communication, Community and Engagement at Viridor.
During our candid conversation Sue and I discuss:
How to support colleagues experiencing perimenopause or menopause
Jargon busting the terminology
What role should IC play?
What's the impact on colleagues?
Our personal experiences
What data shows us.
You can find show notes via www.allthingsic.com/podcast.
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.
As ever, you'll leave with one thing to know, one thing to do and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Order Rachel's book
Internal Communication Strategy: design, develop and transform your organizational communication is available to order today.
You can order the book via your favourite bookstore or find it online including Amazon, Waterstones, Barnes & Noble and Foyles.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place. They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Oct 19, 2023
Oct 19, 2023
35 min
How often do you audit your internal communication?How can you unlock budget to conduct an audit?What do you need to consider before auditing?If you're grappling with this topic in your organisation, help is at hand. Thank you to everyone who asked me to record an episode to help you make sense of auditing internal communication. Spoiler: it's not as scary as it seems. I've revealed my definition and guided you through the process we use here at All Things IC Limited. We've conducted 20 IC audits over the past decade, and I did a couple when I was in-house. We can run one for you or support you as you do your own.
You can find show notes via www.allthingsic.com/podcast.
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.
As ever, you'll leave with one thing to know, one thing to do and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Order Rachel's book
Internal Communication Strategy: design, develop and transform your organizational communication is available to order today.
You can order the book via your favourite bookstore or find it online including Amazon, Waterstones, Barnes & Noble and Foyles.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place. They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.

Oct 27, 2023
Oct 27, 2023
27 min
What does it mean to work in internal communication?
How can you make your first IC role a success?
If you're looking to recruit an internal communicator, what do you need to be aware of?
This episode addresses all of these topics, as we delve into the world of working as an internal communicator.
You can find show notes via www.allthingsic.com/podcast.
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.
As ever, you'll leave with one thing to know, one thing to do and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Order Rachel's book
Internal Communication Strategy: design, develop and transform your organizational communication is available to order today.
You can order the book via your favourite bookstore or find it online including Amazon, Waterstones, Barnes & Noble and Foyles.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place. They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Nov 3, 2023
Nov 3, 2023
39 min
Are you using artificial intelligence (AI) in your work as an internal communicator?
What do IC pros need to be mindful of when it comes to AI?
Whose responsibility is it to think through implications of using the latest tools?
This episode addresses all of these topics, as we delve into the world of artificial intelligence. I've examined a white paper from the Institute of Internal Communication and shared my thoughts on this topic.
I know this will not be the only time I talk about AI via the Candid Comms podcast. This episode is designed to be an introduction, to bust the jargon and point towards some resources.
You can find show notes via www.allthingsic.com/podcast.
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.
As ever, you'll leave with one thing to know, one thing to do and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Order Rachel's book
Internal Communication Strategy: design, develop and transform your organizational communication is available to order today.
You can order the book via your favourite bookstore or find it online including Amazon, Waterstones, Barnes & Noble and Foyles.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place. They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Nov 9, 2023
Nov 9, 2023
27 min
What is the best way to build a successful internal communication team?
How can you prove the value of internal communication inside an organisation?
What do IC pros need to know before hiring to their team?
This episode of the Candid Comms podcast features Alli Cary, Head of Internal Communications at Voyage Care.
Alli heads up the multiple award-winning IC team and accepted my invitation to lift the lid on how she's successfully built her team from two to seven people.
In this episode we discuss:
Creating the business case for investment
Working well with stakeholders
What an award-winning team looks like
and much more.
You can find show notes via www.allthingsic.com/podcast. Get a ticket for All Things IC Live
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.
As ever, you'll leave with one thing to know, one thing to do and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Order Rachel's book
Internal Communication Strategy: design, develop and transform your organizational communication is available to order today.
You can order the book via your favourite bookstore or find it online including Amazon, Waterstones, Barnes & Noble and Foyles.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place. They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Nov 17, 2023
Nov 17, 2023
42 min
What is the reality of working in internal communication?
Why is loneliness prevalent in the IC field?
What role does confidence play when you work as an internal communicator?
What does inclusive internal communication mean?
What's it like to write a book on inclusion?
This episode of the Candid Comms podcast features Advita Patel, Director and Co-Founder CommsRebel, A Leader Like Me and CalmEdgedRebel.
You can find show notes via www.allthingsic.com/podcast. Get a ticket for All Things IC Live
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.
As ever, you'll leave with one thing to know, one thing to do and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Order Rachel's book
Internal Communication Strategy: design, develop and transform your organizational communication is available to order today.
You can order the book via your favourite bookstore or find it online including Amazon, Waterstones, Barnes & Noble and Foyles.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place. They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Nov 24, 2023
Nov 24, 2023
21 min
How do you learn about internal communication?
What are the best ways to increase your IC skills, knowledge and confidence?
Why are award entries useful to help you learn?
All of these topics and more are covered in this episode of the Candid Comms podcast.
You can find show notes via www.allthingsic.com/podcast. Get a ticket for All Things IC Live
As ever, you'll leave with one thing to know, one thing to do and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Order Rachel's book
Internal Communication Strategy: design, develop and transform your organizational communication is available to order today.
You can order the book via your favourite bookstore or find it online including Amazon, Waterstones, Barnes & Noble and Foyles.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place. They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Dec 1, 2023
Dec 1, 2023
28 min
How well are your internal communication channels performing?
Are you clear about their purpose?
What does good look like for your IC channels?
This episode addresses all of these topics, as we delve into the world of working as an internal communicator.
You can find show notes via www.allthingsic.com/podcast.
This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence.
As ever, you'll leave with one thing to know, one thing to do and one thing to think about.
Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.
Order Rachel's book
Internal Communication Strategy: design, develop and transform your organizational communication is available to order today.
You can order the book via your favourite bookstore or find it online including Amazon, Waterstones, Barnes & Noble and Foyles.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place. They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Dec 21, 2023
Dec 21, 2023
1 min
This bonus episode closes out 2023.
Thank you for listening this year.
This is the Online Masterclass website Rachel mentions: https://allthingsic.thinkific.com/.
Use the code DECEMBEROFFER 20 save 20% of any Online Masterclass until 31 December 2023.
You can find show notes via www.allthingsic.com/podcast.
Order Rachel's book
Internal Communication Strategy: design, develop and transform your organizational communication is available to order today.
You can order the book via your favourite bookstore or find it online including Amazon, Waterstones, Barnes & Noble and Foyles.
We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place. They contain sections called one thing to know, one thing to do and one thing to think about.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Feb 19, 2024
Feb 19, 2024
3 min
This bonus episode shares the news that Rachel's book Internal Communication Strategy: design, develop and transform your organizational communication, is available to pre-order today.
It's being published by Kogan Page and will be released on 3 April in UK and rest of the world, and 30 April in the US. Pre-order your copyYou can pre-order the book today via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.
Or add your name to be kept informed of how you can get hold of a signed limited edition of the book, exclusively via the All Things IC website.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Mar 3, 2024
Mar 3, 2024
27 min
This episode kicks off season six of the Candid Comms podcast.
Rachel introduces The MILLER Framework, which forms the structure for this season of Candid Comms.
You'll leave with one thing to know, one thing to do and one thing to think about.
The MILLER Framework stands for:
Mindset
Insights
Logistics
Leadership
Evaluation
Revision.
See www.allthingsic.com/podcast for full show notes for this episode.
The MILLER Framework also forms the structure of Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication.
It is being published by Kogan Page and will be released on 3 April 2024 in UK and rest of the world, and 30 April 2024 in the US. Pre-order your copyYou can pre-order the book today via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.
Or add your name to be kept informed of how you can get hold of a signed limited edition of the book, exclusively via the All Things IC website.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.

Mar 9, 2024
Mar 9, 2024
33 min
What does it mean to transform communication inside an organisation?
How does the Met Office use principles in their IC planning?
What is on my Brilliant Basics checklist?
I discuss all of these topics and much more in this latest episode of my Candid Comms podcast.
Full show notes can be found at www.allthingsic.com/podcast
You'll leave with one thing to know, one thing to do and one thing to think about.
Pre-order your copy of Rachel's book
Rachel's book, Internal Communication Strategy: design, develop and transform your organizational communication is being published by Kogan Page. It will be released on 3 April 2024 in UK and rest of the world, and 30 April 2024 in the US.
You can pre-order the book today via your favourite bookstore or find it online including Amazon (affiliate link), Waterstones, Barnes & Noble and Foyles.
Or add your name to be kept informed of how you can get hold of a signed limited edition of the book, exclusively via the All Things IC website.
Useful links:
Add your name to receive Rachel's monthly Water Cooler newsletter.
All show notes: allthingsic.com/podcast.
Rachel's All Things IC website, featuring 1800 free blog posts.
All Things IC Online Masterclasses, where you can enrol in training.
Find Rachel on Instagram @rachelallthingsic or LinkedIn.Thank you for stopping by,
Rachel Miller, Founder, All Things IC.