Candid Comms podcast with Rachel Miller

How to communicate internationally, with Laura Colantuono S2 E5

This week's episode features Laura Colantuono, Internal Communications & Employer Branding Manager, International, at The Kraft Heinz Company.

We discuss:

• Laura's career path, including working in luxury 
• What it's like to work internationally 
• The importance of translation and local considerations
• What effective communication looks like in a FMCG (Fast Moving Consumer Goods) environment
• Environmental and Social Governance (ESG) considerations
• What it's like to join a company during a pandemic
• Reaching frontline workers

and much more.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's Water Cooler newsletter.

Rachel's Online Masterclasses:The internal communicator's guide to hybrid working.

Show notes for episode five.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel.

How to work with Comms Champions S2 E6

Do you have Comms Champions inside your organisation? 

In this episode I focus on:

• Why Comms Champions can be useful
• How to define the purpose of your champions
• How to turn information into action
• How to recruit Comms Champions
• Who should be a champion?
• The different types of champions you could have

and much more.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's Water Cooler newsletter.

Rachel's Online Masterclasses:The internal communicator's guide to hybrid working.

Show notes for episode six.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel.

How to repurpose your internal communication S2 E7

Do you repurpose your internal communication?

How do you make your IC channels work collectively well together?

These are some of the topics I've examined in this week's episode of the Candid Comms podcast.

This episode includes:

• What does repurposing mean?
• What type of content can be repurposed?
• What mindset is useful when creating content?
• What are the benefits of repurposing
• Mistakes and pitfalls to avoid

and much more.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's Water Cooler newsletter.

Rachel's Online Masterclasses:The internal communicator's guide to hybrid working.

Show notes for episode seven.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel.

How to say no to stakeholders S2 E8

What are your relationships like with your leaders and stakeholders in your organisation?

Do you feel able to say no to them?

This week's episode of the Candid Comms podcast includes:

• Why you need to say no
• How to talk confidently and explain your decision making
• How to gather your evidence
• The hardest words to say in internal communication

and much more.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's Water Cooler newsletter.

Rachel's Online Masterclasses:The internal communicator's guide to hybrid working.

Show notes for episode eight.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel.

How to create an effective internal communication team S2 E9

Do you know how to create an effective IC team?

This week's episode of the Candid Comms podcast includes:

• The questions IC pros ask each other
• The purpose of internal communication
• How to structure an internal communication team
• Questions we need to ask ourselves when creating an IC team
• How to test the maturity of your organisation's internal communication.

and much more.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's Water Cooler newsletter.

Rachel's Online Masterclasses: How to be a strategic internal communicator.

Show notes for episode nine.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel.

A candid conversation about mentoring with Melisa Kakas S2 E10

What are the benefits of having a mentor?

When is the right time to volunteer to be a mentor yourself?

Today's episode of the Candid Comms podcast is the season two finale and features Melisa Kakas, Internal Communications Manager at British Business Bank.

I have the pleasure of mentoring Melisa through the Institute of Internal Communication's (IoIC) mentoring scheme.

During our conversation we discuss:

• What are the benefits of being mentored?
• When is the right time to put yourself forward to mentor others?
• How to create a successful mentoring relationship
• The importance of trust
• Why accountability is important
• The role confidence plays in a mentoring partnership

and much more.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's Water Cooler newsletter.

Rachel's Online Masterclasses: How to be a strategic internal communicator.

Show notes for episode 10.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1500 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel.

How to set standards in Internal Comms S3 E1

How can you set standards for your internal communication? 

How do you know what good looks like for your organisation? 

What should you be focusing on?

Welcome to season three of the Candid Comms podcast with Rachel Miller. We're going to be tackling all these questions and more through this episode.

You'll leave with one thing to know, one thing to do, and one thing to think about.

During this episode I cover:

• What it means to have brilliant basics in place
• Why you need to map your channels
• A free brilliant basics checklist for you to download 
• A simple framework to help you get organised
• Why measurement matters.

and much more.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's Water Cooler newsletter.

Show notes for this episode.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel.

How to create a monthly IC measurement report S3 E2

How do you measure your internal communication?

Do you create a regular measurement report? If so, what's in it?

If you've never created a measurement report, what would you put in one?

This is the topic up for discussion in this Candid Comms podcast episode.

This episode covers: 

• Why measure your IC
• What and how should you measure
• What format should a measurement report be in
• What does good look like
• What actions can you take today to measure your internal communication?

and much more.

You'll leave with one thing to know, one thing to do, and one thing to think about.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

Show notes for this episode.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.

What start-ups need to know about internal communication S3 E3

What do new companies need to know about internal communication?

When is the right time to make your first Comms hire?

This episode of the Candid Comms podcast is for you if you're interested in joining a start-up, are thinking about hiring your first Comms pro or want to know more about the world of internal communication. 

You'll leave with one thing to know, one thing to do, and one thing to think about.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

Show notes for this episode.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.

How to plan your 2022 internal communication S3 E4

How is your 2022 planning going?

Need some help?

If so, this episode of the Candid Comms podcast is for you.

I cover:

• Why you need to review 2021
• How to get organised for the year ahead
• The importance of analysing your work.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

Show notes for this episode.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.

How to create an IC channel strategy S3 E5

What is your internal communication (IC) channel strategy like?

If you need to review yours, or want to create one for the first time, this episode will help you.

I cover:

• What a channel strategy is
• The role of internal communication channels
• The three things you need to know
• How to make informed decisions
• What you need to be mindful of when planning your content
• How to review your internal communication channels
• Why you need to focus on accessibility.

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

Show notes for this episode.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.

What IC pros need to know about culture S3 E6

How often do you talk about culture in your organisation?

It's a phrase you'll probably hear a lot in your Comms career.

You've probably spoken about culture with your leaders, colleagues and team. 

I cover:

• What organisational culture means
• Definitions I use
• How to define culture
• What you need to know about culture
• How to use models
• Practical things to try out. 

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

Show notes for this episode.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.

How to recruit an internal communicator S3 E7

Are you recruiting an internal communication professional?

Do you know how to describe the type of person you’re looking for?

Is this the first time you’ve tried to hire an IC pro?

Have you researched the job title accurately?

This week’s episode of the Candid Comms podcast is for you if you’re searching for a job, adding to your team or recruiting a Comms pro.

I cover:

• How to recruit an internal communicator
• What skills to look for
• How to describe IC roles
• What I use to help Comms teams recruit
• Resources you can use
• My own experience of recruitment.

As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

Show notes for this episode.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.

What IC pros need to know about accessibility S3 E8

Why is accessibility important for internal communicators?

What does it mean to have accessible internal communication channels?

What do we need to be mindful of? 

In this episode of the Candid Comms podcast I cover:

• What advice exists to help internal communicators learn about accessibility?
• What do internal communicators need to think about when planning channels?
• How to take practical action
• The importance of knowing the accessibility needs of your employees.

As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

Show notes for this episode.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producer, Debbie West of Seren Creative.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.

What IC pros need to know about The Great Resignation S3 E9

What is The Great Resignation?

What do internal communicators need to know about what's happening?

How can we acknowledge and address The Great Resignation inside organisations?

In this episode of the Candid Comms podcast I cover:

• What The Great Resignation is
• Why purpose matters
• How can you retain employees?
• Renegotiated terms and conditions
• Microsoft's recent work trends study
• An employee engagement model 
• Why sentiment matters
• Knowledge management. 

As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Candid Comms is celebrating its first birthday this week. Thank you to everyone for tuning in over the past year. 

To mark the occasion, a brand new range of Candid Comms podcast notebooks are available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.

They contain sections called one thing to know, one thing to do and one thing to think about.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

Show notes for this episode.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producers Seren Creative.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.

How to communicate in a manufacturing environment S3 E10

What do internal communicators need to think about when communicating in a manufacturing environment?

Alexandra Bîrlădianu is Head of Corporate Communication at Guardian Industries. 

She joins me from Luxembourg to talk about the challenges and opportunities of working in a glass and automotive focused organisation. 

This is the final episode of season three and covers: 

• Communicating change in a manufacturing environment.
• Why the role of the supervisor is so critical.
• How to reach shop floor/frontline workers
• Why you need to translate into local languages
• Why measurement matters
• Creating a successful IC strategy 
• What being candid means to her.

Thank you for joining me Alexandra, I enjoyed our conversation immensely. 

You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 

As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

Candid Comms is celebrating its first birthday. Thank you to everyone for tuning in over the past year. 

To mark the occasion, a brand new range of Candid Comms podcast notebooks are available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.

They contain sections called one thing to know, one thing to do and one thing to think about.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you to my Producers Seren Creative.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.

 

 

What is internal communication? S4 E1

What is internal communication?

If you are brand new to the world of corporate communication, have years of PR experience but are curious about internal communication, or are working in the field and want to know more, this episode will help you.

This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 

This is the first episode of season four and covers: 

• What internal communication is
• How it works
• Who is responsible
• How to learn about internal communication

and much more.

You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 

As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.

They contain sections called one thing to know, one thing to do and one thing to think about.

Useful links:

Add your name to receive our monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.

 

How to communicate in professional services S4 E2

What does it mean to communicate in professional services?

From an internal communication perspective, what do you need to be mindful of?

This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 

You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 

As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.

They contain sections called one thing to know, one thing to do and one thing to think about.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.

 

 

How to be an ethical internal communicator S4 E3

What does it mean to be an ethical internal communicator?

What resources exist to support Internal Comms professionals in making ethical decisions?

This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 

You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 

As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.

They contain sections called one thing to know, one thing to do and one thing to think about.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.

How to help leaders communicate S4 E4

What is the best way to help leaders communicate?

What do internal communicators need to be mindful of?

This episode of the Candid Comms podcast with international internal communication consultant, trainer and mentor Rachel Miller will increase your skills, knowledge and confidence. 

You can find full show notes and transcription for this episode via www.allthingsic.com/podcast. 

As ever, you'll leave with one thing to know, one thing to do and one thing to think about. 

Do let me know what you think of this episode and don't forget to rate, review and follow, so other Comms pros can benefit too.

We have a range of Candid Comms podcast notebooks available to purchase now via Amazon. They've been designed to help you capture your show notes in one place.

They contain sections called one thing to know, one thing to do and one thing to think about.

Useful links:

Add your name to receive Rachel's monthly Water Cooler newsletter.

All show notes: allthingsic.com/podcast.

Rachel's All Things IC website, featuring 1600 free blog posts.

All Things IC Online Masterclasses, where you can enrol in training.

Find Rachel on Twitter @AllThingsIC, Instagram @rachelallthingsic or LinkedIn.

Thank you for stopping by,

Rachel Miller,
Founder, All Things IC.